FAQS
Travel & Tour
What packages do you offer?
We offer a variety of Langkawi tour packages including:
• Mangrove Boat Tours
• Island Hopping
• Sunset Cruise
• Jet Ski Tours
• ATV Adventure
• Private Tours
• Sharing Tours
How long is the mangrove tour?
Our mangrove tours are available in:
• 1 Hour
• 2 Hours
• 3 Hours
• 4 Hours
You may choose based on your schedule and preferred activities.
Is the tour suitable for families?
Yes! Our tours are suitable for couples, families, children, and elderly guests.
Where is the meeting point?
The meeting point is usually at Tanjung Rhu Jetty, Langkawi. Full details will be shared after booking confirmation.
What should I bring during the tour?
We recommend bringing:
• Sunglasses
• Sunscreen
• Towel
• Extra clothes
• Waterproof bag
• Camera
Why choose Lia Langkawi Services?
We provide trusted local tour services with experienced boat operators, friendly support, and affordable packages for all travelers.
Do you provide private tours?
Yes. We offer both private and sharing tour options depending on your preference and group size.
Can your agency arrange transportation?
Yes. We provide:
• Airport transfer
• Hotel pickup
• Private transport
• Van rental
• Car rental
Additional charges may apply depending on location.
How can I contact your support team?
You can contact us via:
• WhatsApp
• Phone Call
• Email
• Website Contact Form
Our team is ready to assist you daily.
Are your tours safe?
Yes. Guest safety is always our priority. All tours are handled by experienced local operators and proper safety procedures.
What payment methods do you accept?
We accept:
• Online Banking (FPX)
• Credit Card
• Debit Card
• DuitNow QR
• GrabPay
• Boost
• Touch ‘n Go eWallet
Is online payment secure?
Yes. Our payment gateway uses secure encrypted payment systems for safe transactions.
Do I need full payment before the tour?
Depending on the package, some tours may require:
• Full payment
• Deposit payment
• Partial advance booking payment
Can I pay cash on arrival?
For selected packages, cash payment may be accepted. Please contact our team before booking confirmation.
Will I receive a booking confirmation?
Yes. After successful payment, you will receive booking confirmation via WhatsApp or email with full tour details.
